C2K Consulting was founded by Richard Bevan in 1995. Drawing on a network of experienced professionals in change management, human resources, organizational communication and employee research, C2K assists organizations define, understand and manage change. Typical projects include.

Merger integration advice, ranging from facilitating transition team meetings through development and deployment of communication materials and processes.

Leadership assessment, feedback and coaching.

Communication support for culture and reward system changes.

Organizational structure and process improvement in a service organization, through employee and management research and assessment, employee involvement, and leadership coaching.

Mission and strategy development, clarification and communication.

Process support (facilitation, integration of multiple inputs, training materials and processes) for major organizational change.

Human reactions and performance—the so-called soft side of change—often receive limited attention during change (“we can’t waste time and resources holding everybody’s hand“ is a recurring theme). Executives and managers may not be comfortable dealing face-to-face with the volatile and emotional reactions and behaviors that are generated by major change. They communicate through print or other media; listen to inputs filtered through several layers of management; and may be under-informed about customer and employee reactions. Some may make plans and reach decisions with a small group that is distant or insulated from the day-to-day reality of the change. As Roger D‘Aprix commented in his book Communicating for Change, “a hazard of the leader’s job is becoming trapped in the office”.

C2K assists organizations in identifying and responding to the needs, concerns and ideas of employees and other stakeholders. We help organizations understand, create and integrate change.

About C2K

Change is certain. Be ready to respond, to embrace it and to create it.

“I’ve been working in the management of change, organizational communication and leadership development for more than 30 years, including periods based in Europe and Australia as well as the US. I was a director of a leading HR consulting firm and for five years led its worldwide communication consulting practice through a period of major customer-driven change in process and structure.

"My consulting model integrates a strategic, business-focused approach with practical skills in planning, process leadership and communication. I use my knowledge and experience as a planner, facilitator and leader, working mainly with client teams and resources rather than large consulting teams.

“This combination leads to fast and effective results, a commitment to solutions, an easier transition to implementation, and effective cost management.”

 

Richard Bevan graduated in engineering and business studies from Oxford University and Manchester Business School. He has completed facilitator training at Interaction Associates and is certified by the Center for Creative Leadership in the use of the Benchmarks 360-degree leadership assessment tool. He developed and taught a four-credit course on the management of change in the University of Washington Executive MBA Program. Publications include articles in Harvard Business Review and Focus on Change Management.