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Leader development |
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Change is managed or driven through many work-place
characteristics. These include the structure of the organization; its culture
and sub-cultures; systems, processes and rewards; and its people. Leadership
and communication represent two of the most powerful levers for influencing
these characteristics, and for managing change. C2K can help to define needed roles in change, develop
action plans for leaders and managers, assess skills and attributes, and
guide leadership development, through assessment, feedback, goal-setting,
peer input and guidance, coaching and planned experience. The
Northwest Leadership Forum provides leadership development through a blend of
off-site and at-work processes and experience. |
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The attributes and skills of leaders need to adapt to and
reflect the culture and needs of the group or organization they lead. |
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C2K Consulting Seattle, WA 98122 Email:
c2k@msn.com |
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Change, leadership and communication |
Manage change or be managed by it |
About C2K |
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ROLES OF MANAGERS AND LEADERS |
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Manager Control Organization and staffing Focus on process Efficiency Procedures How Resources; structure Direction Stability |
Leader Motivation Alignment and influence Focus on ideas Effectiveness Outcomes What and why People; trust Inspiration Change |
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The reality Leader-manager roles form a continuum, with managers and
leaders, and leader-managers, at every level of the organization. As
cross-functional initiatives and activities proliferate, those not in formal
leadership positions increasingly need to be leaders in many aspects of their
work. |
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ROLES OF
MANAGERS AND LEADERS |
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Set a direction and strategy; share them clearly, concisely and
repeatedly. Be clear about the context, purpose and nature of the change. Look at change through the eyes of stakeholders. Be visible, available and open to input; expect and accept
criticism, resistance and alternative ideas). Discuss and debate; be ready to change your mind. |
Demonstrate your own commitment; adopt the values and behaviors
you seek. Communicate even (especially) in the absence of certainty:
listen. Communicate the facts, however unpalatable. Reward behavior that reflects sought-after values; don’t reward
those who neglect those values. Be human: express your |